Terms of Use

1. Important Notes

PeaceRyde Africa recommends that you do not purchase tickets or make bookings that cannot be canceled without cost prior to the issuance of a visa, except where it is a specific requirement stated as part of the visa application.

These terms contain a disclaimer that limits our liability to our refund policy stated below.

Except were covered in our refund policy below, all fees are non-refundable, and may be retained by us on payment by you, even if you do not make or proceed with a visa application, and whether or not a visa is granted.

You are responsible for the accuracy of your application form, and for checking your application form. We do not guarantee that we will find any errors, and we do not verify the information you have provided.

2. Service Provider

PeaceRyde Africa LLC is not a visa processing center for Nigerian visa applications but a liaison with the Nigerian Immigration Service (NIS) for processing business, work visas, etc.

3. Application of these terms

These terms and conditions govern your use of the services of the PeaceRyde Africa, all visa applications you make, and all inquiries you make for advice or information concerning Nigerian visas. Each applicant for a visa hereby accepts and confirms that, prior to submitting a visa application, they have read, understood, and agreed to be bound by, without limitation or qualification, all of these terms and conditions. No employee of PeaceRyde Africa has any authority whatsoever to change, amend, amplify or withdraw any or all of these terms and conditions without prior written approval from PeaceRyde Africa.

4. The Visa Application Service

4.1 Scope

PeaceRyde Africa is registered with the Nigerian Immigration Service (NIS). In this capacity, PeaceRyde Africa is responsible for collecting applicant information, and documents, transfer to NIS for visa/permit approval processing and sending documents, and feedback from NIS to the applicant.

4.2 Acceptance and Rejection of Applications

The assessment of visa/permit applications is carried out by NIS and the Nigeria High Commission and the grant or refusal of visas is at their sole discretion. The NIS and Nigeria High Commission reserve the right to ask for further documentation and information from the applicant, and to refuse any visa application. The applicant must supply such further documents and information if they wish their application to continue to be considered.

4.3 Fees

The fees payable by you comprise the NIS fee for the visa/permit processing, which we forward to NIS and our fees.

Fees stated are only valid on the day that they are quoted or provided by us. If you decide to make your application at a later date, the fees may change.

All costs of returning passports, visas, and documents to you are included in the final total fee based on information provided by you and the delivery methods selected by you.

All fees must be received in full under the available payment options.

Except were covered in our refund policy below, all fees are non-refundable, and all fees are payable and may be retained by us on payment by you, even if you do not make or proceed with a visa application, and whether or not a visa is granted.

4.4 General Obligation

PeaceRyde Africa will process all visa applications with reasonable attention and skill and in line with all procedures and guidelines set by NIS and the Nigeria High Commission. However, whilst we use reasonable attention to check your application form for obvious errors on the face of the form, we do not guarantee to detect errors with your form, and we do not undertake to verify any information you provide, which you are responsible for ensuring is accurate.

4.5 Applicant's Responsibility

It is the responsibility of all applicants to complete all applications forms truthfully, to provide correct and accurate information and documentation, to ensure that they have a valid passport (not less than 6 months), and on receipt of a visa to check the validity of the visa issued to ensure that it covers the period of stay requested, the number or entries required, and that it is valid for the purpose of the trip.

4.6 Processing Times

The processing times for visa applications are estimates only. These are based on information and experience of NIS and the Nigeria High Commission. The processing of your application is subject to the procedures and processing timescales of NIS and the Nigeria High Commission over which PeaceRyde Africa have no control.

4.7 Changes to Procedures and Fees

The procedures and fees of NIS and the Nigeria High Commission for the processing of visas and related services are outside the control of PeaceRyde Africa and subject to change without prior notice. PeaceRyde Africa does not accept responsibility for any changes in procedures or fees and reserves the right to pass on any increased fees.

4.8 Cancellation

If you commence a visa application process, including by submitting an online application, but do not complete the visa application process, including where you fail to send your visa application documentation to us or to attend in person at a visa application center to complete your visa application, within 12 months of commencing the visa application process, then your visa application shall be considered to have expired and we may retain the visa fee paid by you, as well as all service fees, bank fees, and other fees. We shall not be obliged to notify you of this.

Your right above is the only cancellation right you have. Once you have submitted your application to us, you will be taken to have agreed that we may immediately commence processing your application and providing any services, and as a result, you will not have any right to cancel under the Consumer Protection (Distance Selling) Regulations 2000. This is because, under Regulation 13(1)(a), you lose your right to cancel if you agree that we can start providing the services within the cancellation period.

5. Refund Policy

5.1 Refund of Visa Application Fee

If PeaceRyde Africa is in breach of contract or negligent in relation to any visa application submitted, resulting in the visa not being granted or loss of the applicant's passport with valid visas, in each case, wherein the applicant has to apply for a new passport or cannot travel to Nigeria at the times stated by the applicant in his/her visa application, then PeaceRyde Africa will refund to the applicant the visa fee, but not any service fee, bank fee or other fee.

5.2 Loss or damage to passports and other travel documents

PeaceRyde Africa takes every reasonable precaution while handling an applicant's passport & documents, and if due to any breach of contract or negligence on the part of PeaceRyde Africa, the applicant's submitted passport or documents are lost or damaged beyond a useable condition, then PeaceRyde Africa will pay to the applicant the amount of the fees charged by the government of the applicant's home country, for the replacement of the lost or damaged passport or other documents through their normal replacement procedure, and PeaceRyde Africa will assist the applicant with the same within its capacity. Such payments will be made by PeaceRyde Africa to the applicant on the presentation of the payment receipt issued by the government of their respective home country for the replacement of such lost or damaged passport or documents.

6. Disclaimer

Except for the refund or reimbursements of fees as stated in the section above, PeaceRyde Africa excludes its liability in connection with any visa applications, including liability in or under contract, negligence, tort, statute, or otherwise howsoever, and including liability for any delay or failure of PeaceRyde Africa in handling or processing visa applications, loss of or delay to passports and other documents, delays involving the Nigeria High Commission and rejections of visa applications for any reason.

6.1 No Liability for Incorrect Information

PeaceRyde Africa shall have no liability for loss, delays, or non-issuance of any application arising from or in connection with (to include but not restricted to) incomplete application forms, incorrectly or falsely completed application forms, and inaccurate or incomplete supporting documentation.

6.2 No Liability for Events Not In Our Control

PeaceRyde Africa shall not be considered to be in breach of contract or negligent or otherwise liable in any way for any delay or failure of any application or loss, damage or delay to any passport or other documents due to accident, theft, natural calamities (act of god) or any other reason outside the control of, and not arising out of a wilful default of, PeaceRyde Africa, or for the loss or damage to any passport or other document after it has been handed over to the applicant.

6.3 No Liability for Postal and Courier Service

PeaceRyde Africa shall have no liability for any delays, or for loss of or damage to any visa application, passport, or other documents, caused by, or occurring whilst any application, passport, or document is in the possession of, any third party postal or courier service, including transportation of visa applications, passport or other documents between PeaceRyde Africa and NIS / Nigeria High Commission and when being returned by PeaceRyde Africa to the applicant.

6.4 No Liability for Assessment of Visa Applications

PeaceRyde Africa is not involved in the process of assessment of visa applications, or their grant or refusal, and shall not be liable or responsible for any delay by NIS and the Nigeria High Commission in assessing, granting, or refusing any visa application.

6.5 No Liability for Wasted Costs and Expenses

benefiting from any visa application, for any commitment, cost, or expenditure incurred in reliance on or anticipation of receiving a Nigerian visa, whether within a particular timescale or at all, including but not limited to air travel, hotel, and other travel and accommodation arrangements, and any other arrangements made.

PeaceRyde Africa recommends that you do not purchase tickets or make bookings that cannot be canceled prior to the issuance of a visa, except where it is a specific requirement stated as part of the visa application, in which case open tickets should be obtained.

6.6 General Exclusion of Loss and Damage

PeaceRyde Africa shall have no liability (including in contract or for negligence) to any visa applicant, or any other person relying on or benefiting from any visa application, for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever, including where caused by delay, misplacement, loss or damage of visa applications, passports and other documents, other than as stated in Section 5 above

PeaceRyde Africa shall have no liability (including in contract or for negligence) to any visa applicant or any other person relying on or benefiting from any visa application for any loss of profit, revenue, or contract, or business, profession, or other occupation, including where caused by delay, misplacement, loss or damage of visa applications, passports, and other documents.

7. General

7.1 Third Party Rights

Nothing in these Terms and Conditions shall benefit or be enforceable by any person other than the visa applicant, and the Contracts (Rights of Third Parties) Act 1999 shall not apply.

7.2 Changes to these terms

PeaceRyde Africa, in its sole discretion, may change, amend, cancel or withdraw any or all of these terms and conditions at any time without any prior notice.

7.3 Applicable Law

These terms and conditions and any visa applications shall be governed and construed in accordance with the laws of the countries we have a presence. Any claims or disputes arising in relation to the services provided by PeaceRyde Africa to the applicant shall be subject to the exclusive jurisdiction of the courts in the country